I was held up at baggage collection point and when I was out at the exit, I did not see my guide. But I did not wait long for my guide to return to fetch me from the airport after I asked a volunteer to help me to make a call. Overall, I was happy with the service.

Driver was punctual and very friendly.

Had to call agent to check the pick up time, it would be good if pick up timing voucher is indicated on voucher

Was there waiting, very efficient and very friendly.

Fastastic and professional

We were met as we entered the Arrivals Hall by our driver as arranged. He was friendly and informative, and had us at our hotel in good time.

The driver identified us as we came through the arrivals door, which was good. But the airport was in a chaotic state thanks to the more or less simultaneous arrivals of four international flights including ours. The driver sent us off to a fairly distant bus park where we had to hang around in the dark for quite a while. The Adams bus was unidentifiable - neither the stance or any bus was marked with the company name. Our wait lasted around half an hour before driver and other passengers finally arrived. Slightly discomfiting start. But the actual transfer to our hotel was pretty smooth, although the driver had some difficulty in locating exactly where to put us down, since the Mount Bay apartments run for a considerable length along the street, and the reception for the specific building in which we were to stay was closed as it did every day at 4 pm. We were eventually deposited at the general reception for the complex, which was fine apart from the fact that we then had a fairly lengthy walk back to our building with all our luggage. So overall not the best but the driver wasn't helped much by the dis-organisation of the airport or, perhaps, the Mounts Bay apartment set-up.

My flight was early, but the driver was waiting for me. The trip to the city was swift, and the courteous driver even helped me with my luggage,in that he carried it up the steps to the hotel entrance. Highly recommended!

Joel was efficient, friendly and helpful. Smooth and safe driving. Great start to my holiday. Thanks again.

a convenient way to get to my destination. Driver waiting at terminal with sign saved me hunting around for transport. went straight to my hotel, helped with luggage everything you need after a long fight. Driver was very good, greeting and interacting brilliant.