Our tour guide was incredibly knowledge about the history of Florence. Each monument and the background was provided in detail. She seemed to have a real passion for Florence's history which is infectious. The only recommendation would that it would be great to be able to walk and talk more, as it was a chilly day and standing in a spot made me feel more cold.

Waste of precious vacation time and money.
Was a total of 10 people.
6 French speaking and 4 English.

The guide struggled with both languages and spent 70% with French folk and 30 with us English.
The guide had trouble with both languages, but mostly with the english language. Trouble communicating about the subject matter.
A refund should made!

Helena was a great host and was very knowledgeable. We ticked all the main boxes with her. Highly recommended!

Larisa our guide was very knowledgeable and made it very interesting

This tour was amazing. The guide was very informative and with Florence’s history and ability to keep their treasures was well worth seeing

Excellent tour. Guide was informative.

It was very informative however, the guide was boring to listen too. She did not make it very exciting. Following I had no idea it they were going to speak in Spanish and English which made the tour even longer than it needed to be.

Relaxed small group tour - conducted in both French and English. This did present some challenges - particularly hanging around in quite crowded areas while the guide switched between languages. However, she was very informative and worked hard to keep us engaged. I would definitely recommend to anyone who wants to start their Florence experience with an introduction to the main parts of the city or like me anyone with only a limited amount of time to look around.

Sylvia did a great job on this introductory tour to Florence. She will give you information on where to go during your stay and some inside tips.

It was us and another 3 Spanish tourists waiting for the guide so we figured we'd be split but to our dismay we were grouped together with an English and Spanish-speaking guide. Don't get me wrong the tour was very informative and the guide very fluent and knowledgable but we felt like we got half of what we signed up for. At each stop the same information was narrated in the 2 languages, so in practical terms, had it been an English-speaking only group which is what we imagined it would be we would have gotten double the information in the allotted time! The time spent narrating in Spanish and vice versa for our Spanish counterparts could have been used for additional information in English. We were truth be told quite disappointed by this as the guide had a lot to offer.