The chosen trip was excellent. The Serena Guide is very well prepared. We've learned a great deal. We explored new places. We saw for the first time the painting of Leonadro Da Vinci - The Last Supper and all the explanations were wonderful. I recommend this trip!

My wife and I have been on several tours, but this one was one of the best tours by far. Ludovic Charles, was very informative, witty and insightful. We had such a good time that we were debating whether to repeat this tour when we come back in October. I would highly recommend this tour to anyone that doesn’t mind walking. Thank you Ludovic for such a memorable time!! -Chris and Mary

Having just a single day to tour Milan, the Best of Milan Experience from Viator turned out to be an outstanding choice. Being able to choose a tour with an English speaking guide was important and I have to say that I could not have asked for anything better. Our guide was extremely knowledgeable about the art, religious, and architectural history related to each of the tour highlights. The level of detail that he explained and described things was outstanding. The fact that the weather was picture perfect made it all that much more enjoyable.

Meeting place readily located; tour guide "Ana" spoke slowly/clearly in English, was friendly, knowledgeable and organized. We were a group of ~20 people.Ana did NOT carry a sign, flag, or anything for us to easily spot/find her. Our first point of interest was the castle (Sforzesca). As we emerged from the castle, she pointed out a large fountain and told us we should take a picture of it. We did that--and promptly lost Ana. We could hear her, but despite searching frantically through the crowds (there were MANY groups of tourists) all around the fountain as well as the exit area of the castle, we could not find her. We heard her say "let's wait for a few people..." but she never described where she was or any landmarks to help us locate her. After a while, her voice went static and then faded out. We asked several people to call the number on our voucher--the people who spoke English could not understand the outgoing message (in Italian--nor could we), and the three different Milan Police officers we approached said they "do not have phones." (seriously!?!)Then we we heard Ana's voice on our devices and thought she must be nearby, but it was another guide--she and her group were on the same frequency. False hope!At the outset, Ana had mentioned the places on our itinerary, and we remembered that Duomo Square was on the list, and the Last Supper would be our "last" stop. We could see Duomo Square in the distance, so we walked over. The Square was packed with people. We spotted a Police officer who was talking on a cell phone. Thankfully,THIS officer was friendly and willing to help us. He called the tour office, gave our names, Ana's name, our tour name, and where we were. After some Italian back-and-forth, he told us Ana now knew where we were and would come to find us. We just had to wait there. Whew! Sure enough, 30 minutes later, we heard Ana's voice on our devices, then we saw her approach. She did not seem to take losing us very seriously, making light of our reaching Duomo Square ahead of the group. Re the places we'd missed (Teatro La Scala, and 2-3 other places), she just shrugged ("oh well--too bad!") Throughout the rest of the tour, as we moved from place to place, even boarding buses en masse, we noticed Ana never stopped to count heads.Enjoyed (what we got of) the tour, but deemed Ana's failure to keep tabs on us less than professional. After Last Supper, we were on our own to find our way back!

Charles was a knowledgeable and thorough guide. He was accommodating and made certain all questions were answered. He also payed attention to special needs and was flexible with circumstances. Many thanks for his time and support . Christine

Excellent tour guide who had to adjust to many scheduling factors. She was so informative and interesting. She's a real keeper.

I really enjoyed the walking tour of Milan, Christina was the perfect guide, very personable and knowledgeable. Seeing the Last Supper was of course the highlight of the day. I don’t often do group tours but this one was quite enjoyable.

Our guide was very friendly and knowledgeable. We were able to learn a great deal of fun facts about Milano's rich history and culture. It is a great way to spend a day in Milano!

Super!

It was a long day, but a great day. Our guide Chiari led us all over the city showing us the hidden beauty of Milan. We very much enjoyed her insight concerning the Cathedral and the Last Supper.