Our guide and driver were excellent. There was a lot of traffic which delayed our trip. The bus was a half hour late getting to our pick up spot. This caused us to be late for our afternoon excursion to Capri. Better planning for traffic is needed

Tour guide very knowledgeable - maybe too in depth for those that wanted to see more vs less and in depth.
My paperwork had 15 minutes earlier and we arrived 15 min before that so we waited 30 min in the hot sun for the bus. Confusion for the bus people if entrance was included - The guide goes and buys the tickets after collecting cash on the bus. I had read that it wasn’t so I bought tickets online And was able to meet up with him.
He had to spend a lot of bus time doing paperwork since there were last minute changes.
There was also way too many people - 45 people. Too many to fit in the rooms or see the smaller exhibits as our guide is explaining.
Lots of other tours and our guide did a good job of going around them. Bus driver and bus was great.

Pompeii is a must see if you're in this part of Italy! The half day tour gives a glimpse into life long ago; if you go in the summer, 1/2 day morning is the best as it is a very hot, crowded open area and could be difficult to maneuver by afternoon.

Well, we must start by admitting that some of our friends said it is not something that we must do because it is just an old deserted city ruined by a volcano. I am so glad we don't always listed to our friends. We were so happy we did the tour. Pompeii, more than almost any other tour really hits your emotions. Just trying to imagine that at one moment there is a vibrant town, to the next, it is over. A very moving experience. Not to mention, walking down the old streets, with the stones worn in the places where the carriage wheels had passed by thousands of time, then passing by the homes where the elite lived, with art work still painted on the walls, to the row of shop after shop, and to the brothel that had signs carved into the walls and street showing the way. I will not describe what the signs were, but they were pretty liberal back then. Our guide was fantastic, so professional and knowledgeable. I am so sorry I cannot find where I wrote her name. Please Viator, look up her name and somehow add it to this review. We did the tour on the morning of Jun 19, leaving from Tasso Suites. This tour was a highlight and very moving. It should be a must. There is no justification for people saying this tour can be an option. Please do it. You will be happy and certainly feel as though you have just walked into history in a town that has stood still. Thanks!

Lots of walking , but worth the effort. Pompeii is fascinating!

The tour guide was great and really friendly. Very interesting trip to pompei and a half day excursion was just enough time!thank you!

Be at the pick-up spot at 8am. That is what the voucher said. We were ALL there at 8 am, all except the bus. Now this pick up spot is a general spot for many tours. There were about 15 other tours that morning. ALL of those tours picked up and left on time. At 8:30 we called the company asking where the bus was, we were told the bus was coming. It did show up at 8:40. Now I don't know about you, but getting up early is not something I like to do on vacation. So, after getting up early and getting to spot on time, it certainly didn't sit well with me having to sit in a parking lot for 40 min.
They told us it was traffic. Well, all those other buses were able to make it on time. And the traffic is a problem in Sorrento, and since you do this daily you should schedule accordingly.

The trip was good once we got on the bus. Pompeii is awesome, but we should have explored more that 2 sections. We lost almost an hour waiting for a bus!

2 trips with this company 2 less than stellar experiences.

I think I would recommend someone make this trip on their own, using a tour book or Rick Steeves audio tour. Although it was informative and interesting, the group was larger than we wanted and the guide was a bit to chatty.

Well organized

Nice trip, enough time in Pompeii. Things were a little disorganized in the morning, but that improved over the course of the day.