I had wanted to exit via the main canal but was thinking that I was going to be taken around it tot he train station. We were happy to learn that the boats go down the canal then cut through the side waterways which was more than we had hoped for. I strongly recommend taking a water taxi from and to your transportation in and out of Venice.

Perfect way to arrive in Venice!

We were met exactly as described and escorted to our beautiful private boat - George Clooney requests this boat when he flies in -

Our wonderful guide took us all the way to our hotel and explained what we were seeing as it passed by.

It makes you feel like royalty to be whisked away while the others stand around trying to make reservations for a taxi or squishing all together to get onto the water bus.

My friends didn't know I was arranging this and were delighted to be treated to this experience - the only way to travel!

We had no idea how close the train station was to our hotel or we would not have paid this high price for this transportation. We literally could have walked there over the bridge with our luggage. Not the fault of the company - error in our planning. Not worth the expense if you can walk half a mile or so.

Very cool way to start our Venice experience

Very cool way to start our Venice experience

Right on time and absolutely NO problems!!! So easy and very glad we arranged this private departure. Well worth the money. Thanks Viator!!!

I am rating this 5 stars....with one caveat. We assumed that a representative from the private company would meet us at our hotel which was very close to the pick-up location on the canal. That was not the case, and after we waited at the hotel for quite a while, a very harried young woman came running up and informed us we had to get our luggage across the cobblestones to the canal. Fortunately, the hotel staff was extremely accommodating and assisted. We had also arranged for extra assistance due to mobility issues and that worked out perfectly. It was also very helpful that Viator arranged a three way conference call with the taxi company before we left home so that I could explain our specific needs.

Driver was great - sent a note the night before for time of pickup. He showed up maybe 5 min late and was so apologetic - no need it was 5 min. We were met by this young man who took us to the platform and waited with us to insure we boarded the right train. Great young man and a pleasure.

Made life easy - do this one!

Sorting out transfers before travelling is a must. It was great to be able to get off the train and have our transfer to our hotel available within 10 minutes. As it was our first time in Venice we were very taken with the wonderful sites on the way to the hotel. I highly recommend this transfer.

The only way to arrive or depart from Venice. Cruising the canals as we headed to the Venice Railway Station was exceptional as we again experienced the magic of the canals that are Venice. Worth every cent