I would not recommend this tour and feel that we should be given back the 281.05 we paid. Our cab arrived 20 minutes early. 2 seats in the cab were definitely not comfortable for a 73 and 68 year old. The description for this tour led you to believe that you would be escorted to the majority of the sites by cab. After 55 minutes of walking among crowds and barely hearing what our guide was saying, I stopped our guide and asked why we were walking and not being transported by cab. Mind you I walk with a cane and am 69. The pace was far too fast and noisy. There was no mention of Jack The Ripper stories or victims. There was nothing spooky or frightening about this tour at all. And, there was no way we were going into the pub. We could barely walk around the crowd outside the entrance let alone go inside. The highlight of the tour was the last stop and seeing the London Tower Bridge lights from a distance. We purchased this tour as a gift for our friends -- what a disappointment. I definitely do not recommend this tour for seniors or for a thrill seeking experience.

Our driver was knowledgeable and generous with his time. He drove us all over central London and it proved a great introduction to the city.

Our Jack the Ripper tour had been canceled at the last minute, getting a replacement tour at a short notice was not at our favor especially with a extreme busy weekend in London, I decided to look at Viator website and decided on a private tour. This was no disappointment. We had the same driver from our previous Black Cab Tour. Steve a great sense of humor and took time to visit a couple of pubs. a great way to end a long day. We diffinitely will use Viator again.

Very nice and fun. Guide was very helpful and made sure we enjoyed the trip setting up special pictures shots.

Wonderful, driver great, very imformative, would have liked to visit some spots to hopefulle see apriations of spirits but overall great so glad to have done it will recommend to all my australian friends visiting london in the future

Gerry was our guide and totally rocked the tour. While I would not call this a "ghost tour" per se, it was an exceptional "driving tour" of London with a LOT of history packed in. We had 3 in our party; the cab was clean and comfortable. The whole experience was very enjoyable and I have recommended this tour to friends since our return to the States.

Jerry our driver was wonderfully informative and made it a fun ride! great stories!!

Driver Jerry and his traditional black cab were awesome - funny and lots of information and stories. We had a 6:30 tour and doesn't get dark till after 9. May have made it spookier if it had been dark but would not have gotten to see as much either. Overall excellent tour!!!

We had the unusual circumstance of not having the usual ghost tour driver available due to a family emergency (which we totally understood). Frank filled in and did everything he could to make it a fun experience, however, it was simply a drive around the city for two hours and not a ghost tour. We appreciated the effort but were disappointed. However, these things happen, so we just tried to make the best of it and enjoy it for the sites we did see.