I provided location information ahead of time, but the driver still was unsure on where I was supposed to be dropped off. I kept telling him I could walk part of the way, but he insisted on getting me to a specific point that was sort of helpful.

Everything went well and as expected. However, I found out later the hotel could have arranged for transport at far less money.

As soon as I came out of the gate, the transfer was ready and waiting. Quick and efficient. Highly recommended! thanks.

We booked the transfer via phone from the USA ,before we left on our trip. I explained to the viator person that we would not have a phone or laptop with us. Therefore, we could not call the supplier 24 hrs. before the transfer, as usually expected. The person who took our order, on the phone told me it would not be a problem and she would call the supplier in Greece and explain the situation and would get back to me. Which she did and told me it was all arranged and not to worry, somebody will be there.
The morning of the transfer, the taxi was suppose to be at the port at 8:30am. We arrived at the meeting point at 8:00am. Nobody showed up. We started asking the taxi's that were there if they were our taxi, they all said No. At 9:00 am we asked a person at the dock if they would not mind calling the Local contact for us. The phone number gave a message that the number was unavailable. we tried 2 more times. Since our Mykonos Town and half day island tour was also with Viator at 9:30, we were afraid we would miss it and at 9:10 we flagged down a taxi and paid for a transfer to Fabriqa Square where we meet up with our viator guide, Barbara for our tour.

on time

The transfer was simple and efficient as there was someone holding a card with my name at the arrival hall. Upon identifying myself, i was brought to the van and driven to my hotel immediately.

Very profesional