I had booked transportation from Glasgow airport to the Glasgow Hilton for 5 people. This service was booked on 7/20/2015 for date of service 7/23/2015. My Discover card was charged before the service was performed.
We arrived at the airport looking for our driver who never showed up. When we called the number provided, it took over a minute for them to answer. After being transferred several times and explaining our story each time, we were told that they couldn't locate our flight number so they didn't send a driver. No call, no show. After holding on the line for 10 minutes to see is they had a driver available, we found a taxi for 1/3 the price! I contacted Discover card to have the charges reversed.

Driver was waiting for us with a sign as we came out of Customs and whisked us right to our hotel. Very helpful with luggage, too.

The driver was prompt, exceptionally personable and made our trip to Heathrow a pleasure. We would highly recommend this service.

It was great they were there to pick me up thank you for wonderful service

Fine. Seriously over priced considering less than 1/2 to hire a private cab.

This was a great service to us because I had to push a wheelchair as well as take care of the luggage but the gentleman that met us made this every easy. He had a sign with our name on it so that we could find him easily and then he was so very helpful with all of our bags and such, and he was even willing to bring the bags to his car and then come back and push the wheelchair, however I was more than able to push it so we followed him. Although the price was a bit much the service he provided was awesome!